The Modem feature in the Aurest system is a smart tool used to collect customer data and speed up the ordering process, especially for returning customers. With these settings, you can control the display of the modem within the Point of Sale (POS) screen and enable features that enhance service speed and data accuracy, streamlining daily operations in your restaurant or café.
✅ What is the Modem?
The modem in Aurest is a mini database used to store customer information such as name and address. It allows quick access to this data while placing orders, saving staff time and improving the customer experience.
✅ Available Settings in the Modem Section:
1️⃣ Show Modem in Point of Sale
When this option is enabled, the modem appears within the POS interface, allowing staff to easily select a customer from the saved list when creating an order. If disabled, the customer database will not be shown during order processing.
2️⃣ Automatically Add Customer Address to Notes
This option enables the system to automatically insert the customer’s address (as saved in their profile) into the "notes" section during the order. This helps delivery or preparation staff to accurately access the location without manual data entry.
3️⃣ Set Order Type After Selecting Customer
This setting allows the system to prompt the user to select the invoice type immediately after choosing the customer. Available invoice types include:
– Delivery Invoice
– In-house (Coming) Invoice
– Application Orders Invoice
This feature helps organize operations and reduces errors when categorizing orders.
✨ The Purpose of Modem Settings:
◾ Speed up the ordering process using a customer database.
◾ Improve accuracy of order-related data, such as addresses and service types.
◾ Minimize manual steps that could lead to mistakes or delays.
◾ Enhance workflow organization and deliver a more professional experience to returning customers.