The Sales to Returns Ratio report is one of the key monitoring tools under the "Materials Return" section in the Hyper Aurest system. It helps measure the relationship between total completed sales and the quantities of returned items over a specified time period. This report enables you to assess operational efficiency and identify recurring issues that may lead to an increase in returns.
✅ What is the Sales to Returns Ratio Report?
It is a tabular report that provides a precise comparison between:
The total quantity of sales during a specific period.
The quantity of returned items during the same period.
The Return Percentage (%), which is automatically calculated by dividing the quantity of returns by the total sales.
✳ The report is displayed in a daily breakdown within a detailed table, with options to export data for internal reporting.
✅ Available Filter Options
The system provides several filters to define the scope of analysis:
From Date: Select the start date of the period to be analyzed.
To Date: Select the end date of the analysis period.
Branch: Filter by a specific branch or include all branches.
User: Filter data by the staff member responsible for completing the sales or processing the transactions.
✳ After setting the filters, click the “Show” button to refresh the report with the requested data.
✅ Report Content
The report consists of a clear table containing the following columns:
Date: The date of the recorded sales and returns.
Sales Quantity: Total units sold on that day.
Return Quantity: Total units returned on the same day.
Actual Sales Quantity: Net sales quantity after deducting returns.
Return Percentage (%): The ratio of returns to total sales volume.
✳ You can export the report as Excel or PDF files, or print it directly for review or periodic reporting.
✳ A summary row is displayed at the bottom of the table, showing totals for the entire selected period.
✅ When to Use the Sales to Returns Ratio Report?
To evaluate product quality and customer satisfaction.
To detect recurring issues leading to high return rates.
To monitor branch or staff performance in reducing returns.
To make corrective decisions and improve operational workflows.
⭐ Summary
The Sales to Returns Ratio report in Hyper Aurest is a precise analytical tool that helps you monitor sales efficiency, control daily return volumes, and make data-driven decisions based on real performance indicators reflecting service quality across your business.