⬜ Understanding the Point of Sale (POS) Screen and Order Types

The Point of Sale (POS) screen in the Aurest system is the main interface used for processing all daily orders within a restaurant or café. It allows you to manage various types of orders (Dine-in, Takeaway, Delivery, etc.) quickly and efficiently. The screen is designed to suit either the cashier or admin role based on their assigned permissions.

✅ First: How to Access the POS Screen

⮜ If the user is an Admin:

• Click on “Point of Sale” from the main menu to open the table status screen.

To place a Dine-in order:

➤ Select the desired hall (e.g., Hall 1, Hall 2).
➤ Then select the desired table.
↪ The system will automatically navigate to the POS screen.

To place another type of order (such as Takeaway, Delivery, or App orders):

➤ Click the "Close" button at the bottom of the table screen.
↪ The POS screen will open without linking the order to a table.

⮜ If the user is a Cashier:

• When launching the system, the login screen appears directly.

• After entering the username and password, the cashier is taken directly to the POS screen without accessing the main menu.

• The cashier can process all order types based on their permissions.

⮜ Closing the Shift (for Cashiers):

• When clicking "Exit" from the program, a message appears: "Do you want to close the shift?"

• After confirming, the following details must be entered:

◾ Opening Cash
◾ Total Cash Sales
◾ Total Network/Card Sales
◾ Expenses
◾ Closing Cash

The end-of-shift report is then printed automatically.

The cashier will be blocked from accessing the system again on the same day to ensure record accuracy.

✅ Second: Understanding the Available Order Types

At the top of the POS screen, you’ll find a list of order types. Choose the appropriate type based on the nature of the service, then follow these steps:

1️⃣ Dine-in Order

◾ Linked to a table inside the hall.
◾ Select the hall, then the table.
◾ After selecting items, proceed to payment and print the order and receipt

→ A “Service Destination” button is available to specify the hall and table (for dine-in orders only).

2️⃣ Takeaway Order

◾ Used for quick orders without seating.
◾ After selecting items, proceed directly to payment and close the order.

3️⃣ Hospitality Order

◾ The total bill is zero (a free order).
◾ Linked to a specific customer via search or manual entry.
◾ Order and invoice are printed without payment.

4️⃣ Delivery Order

◾ Linked to a specific customer (via search or manual entry).
◾ After selecting items, payment is processed using the appropriate method.
◾ The order is then sent out with the delivery staff.

5️⃣ Future Order

◾ The order is placed now but will be collected by the customer later.
◾ Linked to the customer with full details recorded, and the order is then prepared.

6️⃣ Car Order

◾ For orders delivered to customers in their vehicles.
◾ Can be linked to a delivery company if needed, and then processed.

7️⃣ Apps Order

◾ For orders coming from third-party apps like “Talabat.”
◾ The order is linked to the relevant company and follows the usual steps for payment and printing.

✅ Third: Viewing Current Invoices

✔️ Using the “Current Invoices” button, you can monitor open and in-progress orders and view the following details:

• Invoice Number

• Order Type (Dine-in – Takeaway – Delivery…)

• Payment Status

• Print Status

• Item Details and Quantities

• Date and Time

• Notes, if available

✳ The cashier can manage these invoices by editing or completing the payment according to workflow.

✨ Purpose of the POS Screen and Order Types

◾ Enable cashiers to process all order types with ease.
◾ Provide flexibility in choosing the appropriate service type based on the customer’s needs.
◾ Manage dine-in, takeaway, and delivery orders from a single interface.
◾ Simplify invoice tracking and speed up access to current bills.
◾ Deliver a professional operational experience for both cashiers and management.